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Observe.AI

SaaS · US · Growth-stage
observe.ai
SaaSCustomer ServiceAI

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more inform

Founded
2018
Headquarters
San Francisco, CA, USA
Team size
201–1,000
Stage
Growth-stage
📊 Coliseo ratings
🏆 Overall 1513 Elo
1498
💰 Conviction
Provisional
1531
🔥 Momentum
Provisional
1510
🧲 Talent
Provisional
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